Binding Offer

Legal commitment when making offers

When you place a bid or accept a listing, you are making a legally binding offer to purchase that item

All sales are final, subject only to the Return & Refund Policy

You are responsible for verifying item size, condition, and price before finalizing any transaction

Verification & Authentication

Mandatory authentication process

Physical inspection by certified verifiers

NFC/Smart tag validation

Cross-referencing with seller-uploaded media

Internal and third-party verifier review

If an item fails authentication, you will be refunded in full.

**100% Guaranteed:** All products go through mandatory verification.

Your responsibilities after receiving

You must inspect the product upon delivery and notify PlugZ of any issues. The maximum period is **48 hours** if there are many items to verify.

**Important:** Failure to report issues in time waives your right to request an investigation or refund.

Items may be delayed due to shipping or verification

You will not initiate chargebacks unless all dispute channels have been exhausted

You will carefully inspect the product upon delivery

If you believe an item is not authentic, you must submit a formal dispute within 72 hours and accept the outcome of the authentication review.

Confirmations and commitments when purchasing

Be at least 18 years old or have parental consent

Provide true and accurate information

Not engage in fraud, item swapping, or bad faith disputes

Understand that resale products are often final-sale and price-variable

By completing a transaction on PlugZ, you agree to this Buyer Agreement in full.

PlugZ LLC, Bridgeport, CT, USA