Your Privacy Matters
We protect your data with the same care we use to protect authenticity.
Last Updated: August 1, 2025
Our Commitment to Your Privacy
This Privacy Policy describes how PlugZ LLC ("PlugZ", "we", "us", or "our") collects, uses, and protects your personal information when you use our platform, website, or services.
We are committed to protecting your data, ensuring transparency, and complying with international regulations.
Compliance Standards
Information We Collect
We collect the following types of information:
Account Information
- Name, email address, phone number
- Username, profile photo
- Date of birth and verification details
Transaction Data
- Product views, offers, bids, purchases, and sales
- Payment confirmations and transaction receipts
Device & Technical Info
- IP address, browser type, operating system
- Device ID, language, geolocation (when authorized)
Social Login
- Discord, Instagram, Apple, Google, or Facebook login data
- Profile data including name, profile photo, email, and public metadata
Behavioral & Analytical Data
- Page visits, scroll behavior, click heatmaps
- Time spent on products, wishlist interactions, alert settings
- Interaction history with chat, drops, or games (e.g., CoinFlipZ)
How We Use Your Data
We use your information to provide the best PlugZ experience:
Sharing Your Data
We only share data with trusted service providers:
Payments
Shipping
Hosting
Verification
Analytics
Our Promise
We do not sell your personal data to third parties.
We never sell metrics, brand data, or resale insights under any circumstance.
Cookies & Tracking
We use cookies and tracking tools to enhance your experience:
What We Track
Your Control
You can manage cookies in your browser settings and control what data we collect.
Your Rights
Under GDPR, CCPA, and applicable laws, you have these rights:
Access your data
View all data we have about you
Correct inaccurate information
Update or fix your personal data
Request deletion of your data
Permanently remove your information
Export your data (portable format)
Download your data in standard format
Opt-out of marketing communications
Stop receiving promotional emails
Limit or object to automated profiling
Control AI-based suggestions and analysis
Manage All Privacy Settings
Access the complete Privacy & Compliance section in your account settings
Privacy & ComplianceData Retention
We retain your data only as long as necessary:
Retention Purposes
Deletion Policy
If you request deletion, your data will be fully erased within 30 days, unless legally required to retain it longer.
CoinFlipZ Data Retention
Special retention policies for arbitration data:
Permanently Retained
Why Permanent Retention?
CoinFlipZ arbitration data is retained permanently due to the binding nature of confirmed results and legal compliance requirements.
This ensures system integrity, enables dispute resolution, and provides permanent audit trails for legal purposes.
Personal Data
User IDs: Retained according to account lifecycle
IP addresses: Retained for 2 years for security
Technical metadata: Retained for 1 year
Learn More
For complete details about CoinFlipZ data handling, consent processes, and binding results, see our:
CoinFlipZ PolicyChildren's Privacy
18+ Platform
PlugZ is not intended for individuals under 18 years old.
We do not knowingly collect data from children. If we learn that we have collected personal data from someone under 13 without parental consent, we will delete it immediately.
Data Security
We use industry-standard security measures:
AES-256 encryption at rest
Military-grade data protection
TLS 1.3 for data in transit
Latest secure transmission protocol
Multi-layer firewalls and 24/7 monitoring
Continuous security surveillance
Penetration testing and SOC 2 compliance
Regular security audits and compliance
Your data is stored securely in the United States with full compliance to US data protection laws.
International Users
Global Access, US Standards
If you access PlugZ from outside the U.S., you acknowledge that your data will be transferred to and processed in the United States.
We apply the same privacy protections regardless of your location.
Changes to This Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will notify you by email or through a platform notice.
Your continued use of the platform after such changes constitutes your acceptance of the revised policy.
Contact Us
For questions or concerns regarding this Privacy Policy or your data rights:
Thank you for trusting PlugZ
We protect your data with the same care we use to protect authenticity.