Privacy Policy

Your Privacy Matters

We protect your data with the same care we use to protect authenticity.

Last Updated: August 1, 2025

Our Commitment to Your Privacy

This Privacy Policy describes how PlugZ LLC ("PlugZ", "we", "us", or "our") collects, uses, and protects your personal information when you use our platform, website, or services.

We are committed to protecting your data, ensuring transparency, and complying with international regulations.

Compliance Standards

GDPREU Data Protection
CCPACalifornia Privacy Act
FTCFederal Trade Commission
PCI DSSPayment Security

Information We Collect

We collect the following types of information:

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Account Information

  • Name, email address, phone number
  • Username, profile photo
  • Date of birth and verification details
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Transaction Data

  • Product views, offers, bids, purchases, and sales
  • Payment confirmations and transaction receipts
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Device & Technical Info

  • IP address, browser type, operating system
  • Device ID, language, geolocation (when authorized)
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Social Login

  • Discord, Instagram, Apple, Google, or Facebook login data
  • Profile data including name, profile photo, email, and public metadata
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Behavioral & Analytical Data

  • Page visits, scroll behavior, click heatmaps
  • Time spent on products, wishlist interactions, alert settings
  • Interaction history with chat, drops, or games (e.g., CoinFlipZ)

How We Use Your Data

We use your information to provide the best PlugZ experience:

Provide and operate the marketplace services
Process payments and handle orders
Authenticate products and manage verifications
Prevent fraud and improve security
Personalize your experience and suggest relevant SKUs
Display analytics, rankings, and gamification features
Communicate with you (support, system updates, notifications)
Comply with legal obligations

Sharing Your Data

We only share data with trusted service providers:

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Payments

Provider: Stripe, PayPal, Dwolla
Purpose: Payment processing
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Shipping

Provider: UPS, FedEx, USPS
Purpose: Delivery and tracking
☁️

Hosting

Provider: AWS, Google Cloud
Purpose: Infrastructure

Verification

Provider: Partner stores
Purpose: Product authentication
📊

Analytics

Provider: Internal AI
Purpose: Usage pattern learning

Our Promise

We do not sell your personal data to third parties.

We never sell metrics, brand data, or resale insights under any circumstance.

Cookies & Tracking

We use cookies and tracking tools to enhance your experience:

What We Track

Keep you logged in
Remember user preferences
Track product views and alert settings
Power analytics and fraud prevention

Your Control

You can manage cookies in your browser settings and control what data we collect.

Note: Disabling certain cookies may affect platform functionality.

Your Rights

Under GDPR, CCPA, and applicable laws, you have these rights:

👁️

Access your data

View all data we have about you

✏️

Correct inaccurate information

Update or fix your personal data

🗑️

Request deletion of your data

Permanently remove your information

📤

Export your data (portable format)

Download your data in standard format

📧

Opt-out of marketing communications

Stop receiving promotional emails

🤖

Limit or object to automated profiling

Control AI-based suggestions and analysis

Data Retention

We retain your data only as long as necessary:

Retention Purposes

Legal and regulatory requirements
Fraud prevention and dispute resolution
Providing the PlugZ experience

Deletion Policy

If you request deletion, your data will be fully erased within 30 days, unless legally required to retain it longer.

Children's Privacy

🔞

18+ Platform

PlugZ is not intended for individuals under 18 years old.

We do not knowingly collect data from children. If we learn that we have collected personal data from someone under 13 without parental consent, we will delete it immediately.

Data Security

We use industry-standard security measures:

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AES-256 encryption at rest

Military-grade data protection

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TLS 1.3 for data in transit

Latest secure transmission protocol

🛡️

Multi-layer firewalls and 24/7 monitoring

Continuous security surveillance

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Penetration testing and SOC 2 compliance

Regular security audits and compliance

🇺🇸

Your data is stored securely in the United States with full compliance to US data protection laws.

International Users

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Global Access, US Standards

If you access PlugZ from outside the U.S., you acknowledge that your data will be transferred to and processed in the United States.

We apply the same privacy protections regardless of your location.

Changes to This Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will notify you by email or through a platform notice.

Your continued use of the platform after such changes constitutes your acceptance of the revised policy.

Contact Us

For questions or concerns regarding this Privacy Policy or your data rights:

🏢

PlugZ LLC

Registered in Wyoming, USA

Thank you for trusting PlugZ

We protect your data with the same care we use to protect authenticity.

Built by resale veterans, protected by enterprise security